At Deepleen Inc, we are committed to delivering your products safely, efficiently, and on time. This Shipping Policy outlines how orders are processed, shipped, and delivered when you place an order through deepleen.com.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or federal holidays.
During periods of high order volume, order processing may take additional time. If there is a significant delay in shipping your order, we will notify you via email.
Shipping Locations
We currently offer shipping within the United States. At this time, we do not offer international shipping. If international shipping becomes available in the future, this policy will be updated accordingly.
Shipping Methods & Delivery Time
We partner with trusted carriers such as USPS, UPS, and FedEx to ensure reliable delivery.
Estimated delivery times typically range between 3–7 business days, depending on the shipping method selected and the destination within the United States.
Please note that delivery times are estimates and may vary due to carrier delays or other unforeseen circumstances.
Shipping Costs
Shipping charges are calculated at checkout based on order weight, package dimensions, and delivery location. The total shipping cost will be displayed before you complete your purchase.
Delivery Delays
Deepleen Inc is not responsible for delays caused by shipping carriers, severe weather, natural disasters, holidays, or other circumstances beyond our control.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information at checkout. Deepleen Inc is not responsible for orders delivered to incorrect addresses provided by the customer.
Damaged or Lost Packages
If your order arrives damaged during transit, please contact us within 48 hours of delivery with clear photos of the damaged packaging and product.
If a package is lost in transit, please contact us and we will work with the shipping carrier to investigate the issue.
