Privacy Policy – Deepleen Office Supplies

Effective Date: 12/08/2025

At Deepleen, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://deepleen.com and purchase office supplies or related products from us.

1. Who We Are

Deepleen is an online store dedicated to providing high-quality office supplies including stationery, printers, office furniture, storage solutions, and more. Our website address is: https://deepleen.com.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping & billing address, and payment details when you place an order.
  • Account Information: Login credentials (if you create an account).
  • Order History: Products purchased, order dates, and transaction details.
  • Technical Data: IP address, browser type, device information, and cookies.
  • Communications: Any messages or inquiries sent through our contact form or email.

3. Comments

When visitors leave comments or product reviews on our site, we collect the data shown in the form, along with the visitor’s IP address and browser user agent to help detect spam.

An anonymized string (hash) from your email address may be sent to the Gravatar service to check if you are using it. The Gravatar privacy policy is here: https://automattic.com/privacy/. Once approved, your profile picture will be visible with your comment or review.

4. Media

If you upload images (e.g., product review photos), avoid uploading images with embedded location data (EXIF GPS). Other visitors can download and extract location data from images on the site.

5. Cookies

We use cookies to enhance your shopping experience.

  • If you leave a review, you may opt to save your name, email, and website in cookies for convenience. These last for one year.
  • When you log in, cookies store your login details for up to two weeks if “Remember Me” is selected.
  • Temporary cookies are used to test browser compatibility and expire when the browser is closed.
  • Cookies may also be used for analytics and targeted advertisements.

6. Embedded Content

Product descriptions or blog posts may include embedded content (e.g., YouTube videos, product catalogs). Embedded content behaves as if you visited that external site, which may collect data about you.

7. Data Sharing

We do not sell your personal data. However, we may share information with:

  • Payment processors (e.g., PayPal, Stripe) for order payments.
  • Shipping companies for order delivery.
  • Spam detection services for comment moderation.
  • Analytics providers to improve our services.

8. Data Retention

  • Orders & Accounts: Data is retained as long as necessary for tax, legal, and business purposes.
  • Comments & Reviews: Retained indefinitely unless requested for deletion.
  • Customer Accounts: You can edit or delete your personal information anytime (except usernames).

9. Your Rights

You have the right to:

  • Request an exported file of your personal data.
  • Request that we delete your personal data, subject to legal obligations.
  • Opt-out of marketing emails at any time.

10. Where Your Data is Sent

Comments and reviews may be checked via automated spam detection services. Order-related information may be shared with shipping carriers and payment gateways for order processing.

11. Contact Us

For any privacy-related questions, contact us at:
📧 Email: info@deepleen.com
📍 Address: 5900 BALCONES DR STE 100 AUSTIN TX 78731